The Consumer-Centric Revenue Cycle
Learn RCM best practices
With the shift to value-based care, patients are becoming more involved with their healthcare financials. Therefore, healthcare organizations need to make their revenue-cycle practices consumer centric.
  • Develop a roadmap for patients to navigate their healthcare payments.
  • Let consumers know what they owe and provide convenient payment options.
  • Train staff to ask for payment at point of service.